Contact Us
Got a question about one of the sweepstakes casinos we cover, a correction to flag, or feedback on how we rank sites like Spinblitz, Casino.Click or SplashCoins? This page explains the best way to reach us and what we can (and can't) help with.
How to Reach Our Sweepstakes Casino Review Team
You can email us at [email protected]. We read every message and generally reply within 48 hours, though busier periods around new sweepstakes casino launches or seasonal promotions can occasionally slow that down.
When you write in, it helps to include:
- The name of the operator you're asking about, if it's one from our list
- The state you're playing from, since eligibility and availability vary by state
- Screenshots or dates, if you're reporting a discrepancy in an offer or a broken link
- Whether your question relates to our editorial ratings, an offer's terms, or the site itself
What We Can Help With
Our team covers editorial and content matters for Social Casinos: corrections to a review, questions about how we assess sweeps coins casinos, suggestions for operators we haven't listed yet, or general feedback on the site's usability. If you spot an offer that's changed — for example, a welcome bundle from Free Spins or Lucky.me that no longer matches what we've published — let us know so we can verify and update it.
What We Can't Help With
We're an independent comparison site, not an operator. That means we can't:
- Access, verify, or reset your account on any sweepstakes casino
- Process or expedite Sweepstakes Coin redemptions
- Confirm your identity or handle KYC document uploads
- Issue refunds for Gold Coin purchases
- Give a definitive answer on whether a specific platform is legal to use from your address
For anything account-specific — a stuck redemption, a login issue, a missing bonus, or a question about identity verification — you'll need to contact the operator directly through the support channel listed on its own site, since only they can see your account.
Questions About Legality, Age Limits, or Responsible Play
Sweepstakes casino availability is decided state by state, not nationally, and operators frequently adjust which states they serve as laws and enforcement positions shift. We can point you toward general information, but we're not able to give personal legal advice on whether a given site is permitted where you live. If in doubt, check the operator's own terms and your state's current guidance before signing up.
Most platforms set a minimum age of 18, though some require players to be 21 in certain states or company-wide. If you have concerns about your own play, or a family member's, our Responsible Gambling page has resources worth reading before you reach out to us.
Feedback That Shapes This Site
Reader input genuinely feeds into how we cover this space. If a listed site like Crown Coins, Spree, or FortuneWheelz changed its no-purchase-necessary process, added a new redemption threshold, or altered its accepted payment methods, telling us helps keep the information other readers rely on accurate. We also welcome suggestions for sweepstakes or sweeps coins casinos we haven't reviewed yet.
You can also learn more about who compiles these listings and how on our About Us page, and review the site's usage terms on our Terms and Conditions page before submitting anything through email.
Before You Write In
A few things are worth checking first, since they cover the most common questions we get:
- Offers change. Welcome bundles like the 100 Million Gold Coins BLITZ JACKPOT or a 200% Welcome Offer are set by the operator and can be adjusted or withdrawn without notice — always confirm current terms on the operator's own site before signing up.
- Participation is generally free. Every sweepstakes casino we list should offer a way to play and enter without purchasing coins, often called an alternative method of entry. If a site is not making that option clear, that's useful feedback for us.
- Redemption isn't instant. Sweepstakes Coin redemptions typically involve identity verification and minimum thresholds, so delays are usually a platform process, not a fault we can fix on our end.
- Availability is state-dependent. If a site doesn't list your state, that's usually an operator decision based on local law, not a bug.
If none of that answers what you're after, email us and we'll do our best to point you in the right direction.